"NetSupport allows me to know whats going on in my classroom at all times and enables me to assist my students in a faster manner. I am able to block my students from websites that might be harmful and keep them focused on their work and not their FUN!"

"NetSupport School is the centre of our class based activities, totally replacing the projector as a tuition tool. It allows me to demonstrate software to participants and then to support students when they go to practice the learninig. I can support individuals without interfering with class flow and by selectively switching off show mode I can also allow advanced students to skip some instruction and work on their own."

"We needed something to constantly monitor all computer activities of our clients. After researching classroom management solutions, once I discovered the variety of features NetSupport provided as standard, I didn't need to look any further. NetSupport School fulfils all our needs and more."

"For the past 12 years, the Computer Applications and Office Technologies faculty at Los Angeles Pierce College have continually used NetSupport School to teach their computer classes. Besides using the software to monitor student screens, the faculty uses NetSupport to deliver its lectures for Word, Excel, Access, PowerPoint, QuickBooks, Photoshop, InDesign, and all the other software programs offered by the department."

"After trialing 3 products we chose NetSupport because its overall feature set was much more advanced and relevant for teaching and learning. Any Classroom Management product worth its salt allows you to view and take control of student screens but the ICT landscape has evolved and NetSupport has proved that it has too. It has a much larger range of features beyond the basics that are much more useful in today's modern learning environments."

"The judges thought the system was well thought-out and comprehensive, and they found that its ability to interact with students' screens cut down on the use of projectors."

"We started out looking for a product that would help teachers utilize our interactive whiteboards to their fullest potential. Using the share screen feature with our interactive whiteboards has proven to be a very useful feature in engaging the students and promoting a positive learning environment. Teachers love the ease with which they can share information between screens. The ability to centrally monitor what the students are viewing or listening to is also welcome. I was convinced NetSupport School was the best option for our classrooms and that has been proved over time. I have been very satisfied with NetSupport and will definitely come back for future software purchases."

"NetSupport School has helped with productivity of pupil work, websites and programs can be blocked ensuring pupils are kept on task during the lesson. Teachers can monitor pupil work simultaneously and interact when required. Overall NetSupport School aids with whole class teaching which makes an important impact on my job."

"Our feeder schools allow their students to take time out during the normal school day to attend lessons at the Center. As so many lessons are computer based we have set up a system whereby students can come in and start the session without teacher input. Our Classroom Management tool, NetSupport School, lets us create pre-defined lessons and these can be pushed out automatically to the computers. Completed work can then be collected back in automatically by the teacher at the end. A handy information bar appears on each student screen and we can populate this with the objectives for the session."

"NetSupport School is easy enough for anybody to use...the teachers love it. All of our experiences have been positive. Once NetSupport is set up, it requires very little attention. As a technician, if I reimage a computer I do it remotely. NetSupport School allows considerable flexibility in setting up a computer lab, making it quick and easy for the tech group. At times, I have performed deployments from my office without visiting the classroom."

"NetSupport School has certainly proved to be a popular addition to our classroom environment. It allows our instructors to distribute files, present lecture materials and interact with student desktops, all from a central computer."

"NetSupport School's range of PC and internet monitoring features help the instructors at NCCS maintain order in the classroom and keep students on task. The Technology Department are also catered for thanks to the Technician Console. This provides a range of dedicated tools that enable us to support and monitor all the computers on campus from a central machine. If an individual teacher encounters problems during a lesson they can quickly send an alert to the technician who is able to connect to the relevant PC or PCs and diagnose the issue. We are more often than not, able to resolve the problem without impacting on the lesson or having to pay a physical visit to the classroom."

"Phoenix Academy is a virtual program of Rock Hill Schools, serving higher students on a full or part-time basis. Staff members visited another school within our district that was using NetSupport School. Our two concerns ahead of attending the demonstration were how we could better monitor students and the Internet sites they were visiting as well as having a learning tool where the teachers can interact via computer with students as a group or on a one to one basis. It didn't take long for NetSupport School to positively answer these concerns."

"The best software purchase we've ever made for our computer lab? NetSupport School! With the purchase of NetSupport School, Zurich Schule has achieved radical changes in their computer lab. The difference before and after the incorporation of NSS has been simply enormous. The teachers can now dedicate more time to teaching and less time policing the students."

"We chose NetSupport School to replace a monitor display system in our student computer labs. Of the products we tested, NetSupport School provided excellent support for all the 32 and 64bit Windows operating systems we use up to and including Windows 7 as well as being fully compatible with the specific applications used in the Engineering Technology Department such as Inventor, Solidworks, MasterCAM and Ansys, which our existing solution wasn't. NetSupport School strikes a good balance between being feature rich yet easy to install and maintain and has an intuitive user interface which requires a minimum amount of time to learn. Finally the features for student feedback, recording and control will enhance the learning environment and provide today's media connected students with more options and opportunities to learn than they have had in the past."

"A number of products were tested but NetSupport School provided the best fit in terms of the class management functionality it provided as well as being the only product that was fully compatible with our NComputing virtual desktop environment. NetSupport School has greatly improved the interaction between instructors and students. This has proved to be particularly useful in the computer science department where instructors frequently need to troubleshoot problems that students encounter in their programming and other projects. With NetSupport School's range of collaboration tools the entire class can participate in this process. The instructor can project a PC screen to anyone else in the lab and with the Group Leader function can even let individual students take control of the process."

"The Schneider Professional Trading Programme is a four week programme and subsequent six month post course period that equips graduates with the skills, knowledge and understanding required to trade today's financial markets. NetSupport School has proved invaluable in fully-automating the way we assess students. The built-in Testing Module lets us design bespoke tests and exams and then auto run them on each student PC. The real bonus is that the results are then automatically collated by the product enabling us to instantly provide feedback on the individuals success or otherwise! We are also indebted to the PC monitoring tools that come with NetSupport School. These allow us to discreetly track what students are doing and helps us monitor how each of them are learning to trade."

"With the introduction of NetSupport School, the students' behaviour has changed. Furthermore, they like this type of interaction with the teacher."

"I really do think this software transforms the teaching and learning experience in computer labs, irrespective of the lab layout, and ultimately facilitates a more relaxed atmosphere in the classroom for students."

"Easthampstead Park Community School has been using NetSupport for some time now, primarily using the functionality of remotely monitoring students and 'helping them' stay on track when distracted! We had then branched out into designing and using the Testing Console in order to re-stream an entire year group in Science. With the new version and the ability to integrate audio into the control and interaction abilities, we have seen the potential to have ad hoc language labs using our existing ICT infrastructure with nothing more than an appropriate headset. The product and support are both excellent and mean my support department can function effectively covering 6 ICT suites with just one technician sat at his desk - priceless!"

"For those of us who have to look after the Library PC's day in day out there are a number of time saving admin options and a real bonus for me is the ability to automatically Power On and Log On all computers from my machine at the start of the day. And the reverse at the end of the day."

"NetSupport School has made a huge difference, Teachers now have better control of learners as they can see what each individual is doing on their PC. This has resulted in higher levels of concentration in class and ultimately improved performance."

"We have been using Netsupport at Finchley Catholic High School for two years and remain extremely pleased with it. It gives us the ability to handle large ICT rooms effectively. The demonstration mode runs very smoothly and is, for us, preferable to demonstrating ICT skills on a whiteboard. All of the tools have been very carefully designed with classrooms in mind: blanking screens, disabling internet access and exhibiting one student's work to the rest of the class are just some of the very handy features. Our technicians have been able to install and manage it easily and we've found the official technical support very helpful as well as our dedicated account manager James, although we have hardly had to make use of them given how stable the package is. I really would not want to go back to teaching ICT without NetSupport; crass as it may sound, it has definitely become our 'killer app' for teaching ICT."

"With over 1,000 students attending our school, we want to ensure that our computers are used for educational purposes only. NetSupport School helps us monitor the students and keep them on task! We have fewer computer problems and labs are running smoothly!"

"I have been able to use NetSupport School as a tool to deploy software packages in the labs throughout campus. This is done by utilizing the 'execute at client' task to send a batch file to multiple computers at once. This function has made software removal, upgrades, and installs quicker and easier."

"Implementing NetSupport School in our building had helped us tremendously. We are now able to log web/print usage, lock computers when we need for security and student focus, provide IT support from a central location, and save time while students are on the net by giving them links to the websites we want them to go to. Students are now able to spend more time working productively."

"Most of my classes are in a lab in which each student has a PC. The challenge was to prevent students from using email, from browsing the internet and from using software that they should not be using during class. Using NetSupport School, I have been able prevent students from using email, from browsing the internet and from using software that they should not be using during class. I have also been able to monitor the students' PCs when they work on their projects. NetSupport is also useful when I give hands-on exams. During the exams, I can watch what the students are doing on their PCs and I can also make sure the students are logged in as themselves so they cannot get a file from another student's network drive. I have been very happy with the NetSupport product."

"A little over a year ago, I began surfing for a special piece of software that could be used as a teaching and student supervision tool. I wasn't optimistic in the beginning. There is software out there, but it seemed much of it was specialized for a particular task, and I definitely did not want 12 pieces of software. I kept trying, and finally hit a site called NetSupport Incorporated that contained the words 'Classroom Instruction'. Interesting. One click, some browsing and scanning pages, and I was certain I had discovered the gold mine I was seeking -NetSupport School."

"Information Resources and Technology has been using NetSupport in our classrooms for a few years now and it has worked very well. It's mostly used for helping to proctor exams but we have at least one faculty member who uses NetSupport to take attendance."

"In addition to the obvious educational value of the software, which allows immediate and constant interaction between the students and their teacher, the technology support group in also appreciative of the 'technician mode' which allows monitoring of strategic campus assets for inappropriate use and security challenges. As a K-12 institution, some students find the district computer network as a challenge to 'beat the system' as per Ferris Bueller. Our computer labs and libraries are often the spot of highest inappropriate activity. Netsupport Technician is a tool to reduce the probability of inappropriate use. Big Brother is watching."

"Since using NetSupport School, we are able to keep the students more focused on their task during the short time frame that we have them each week. When they come in, I have the Computers locked down so that I have their full attention while giving them instructions for their daily lessons. Then when I unlock them, I can monitor them from one central location without the fear of them going off track. NetSupport has also been a great resource for being able to demonstrate from my computer to theirs on new lessons and activities. This also helps in time management when the students don't even have to look away from their monitors to get instruction. One of the most valuable assets I feel is the ability to control each individual student's computer. This is great for individual help with a student or to be able to control that off task student. There are many other great features such as the test module and lesson plan module. This is a great asset that I would highly recommend to anyone in a computer lab situation."

"NetSupport has been an answer to prayer. As the computer teacher, I have longed for the ability to view the monitors of my students, to see what they are seeing and to see what they are working on as well. NetSupport allows me to interact with my students without having to leave the front of my classroom. It also allows me to broadcast an individual student's screen to the whole classroom (without revealing the identity of the user). I can also lockdown the classroom when I want the complete attention of every student. I would highly recommend this product to any high school teacher who wants the ability to keep their students focused and moving in the right direction." - Lead Technology Teacher

"The greatest value that we receive is the ability to manage/monitor all student computers from a centralized location. This allows for us to have more students on the computers at a time than previously. Because we are a school for 'At Risk Youth' our policy is that students will be monitored at all times while on the computer. We were limited to 30 students in the lab at a time. Now we can use all 50 pcs and monitor from one location."

"The product provides many options to make lessons easier and more manageable for both teachers and students, and provides a resourceful tool for the ICT and support staff of the school, allowing them to have complete control over the network system. It would be difficult to imagine the school without this tool now; it has become integrated into the daily lives of staff, teachers and pupils, allowing it to become generally easier to run the computers of the school - especially through the vast array of options it opens to both support staff and teachers."

"There weren't any other products we could find that would do what we wanted. Each of the three grade levels had different needs regarding what NetSupport School could do. The high school labs simply needed monitoring by the librarian and computer lab teacher - just so they would know they were being supervised even though the teacher/librarian was not in visual sight of the monitor. The middle school situation needed monitoring as well as print restriction and Internet supervision. The elementary school needed all the above, in addition to a way to monitor printing, take control of their screens, and broadcast individual screens to the lab. The addition of NetSupport School has made the librarian/teacher job MUCH easier and caused our students to be more conscious of what they are doing and how they are doing it. Implementing NetSupport School hasn't really lowered our TCO, but it has saved us having to find either volunteer or part time help to oversee lab use."

"I find that a lot of times students are reluctant to say aloud that they are having trouble with a topic we are covering. This way, they can be discreet and let me know they need more assistance or they can let me know that I may need to re-teach or review. I have seen a difference in attitudes as well as grades."

"NetSupport School has allowed me as the teacher to have control of the students' computers; I now lock out all games and the internet unless it is to be used for a classroom activity. In addition, I can make entrance and exit exams, view and take over a student's computer, and display the student's computer in the classroom. My frustration level has diminished immensely and I now am able to teach as opposed to monitoring the improper use of the computers."

"We are a pilot site for Windows MultiPoint Server 2010 (WMS) and although we looked at the NetOp solution, it was our Microsoft Russia account manager who suggested NetSupport School would be a more suitable fit for our environment in terms of the overall feature set it provided and its compatibility with WMS. In the short time we have been using it, NetSupport School has quickly proved how adept it is at allowing the teachers to interact with the class as a whole or selected students. The support it provides through the help and chat features mean the students don't need to be afraid to ask questions as this is done discreetly between their PC and the teacher's and the rest of the class aren't distracted."

"For the past 12 years, the Computer Applications and Office Technologies faculty at Los Angeles Pierce College have continually used NetSupport School to teach their computer classes. Besides using the software to monitor student screens, the faculty uses NetSupport to deliver its lectures for Word, Excel, Access, PowerPoint, QuickBooks, Photoshop, InDesign, and all the other software programs offered by the department."

"Just to let you know, we got a Grade1 for safeguarding during our Ofsted inspection. They were particularly impressed with our e-safety policies and procedures etc - of which NetSupport School plays an important role."

"An unbeatable range of classroom management features and is, in many ways, the best of its kind on the market."

"NetSupport School is used for demonstrations from the tutor PC to the students and is a far superior method of delivery versus the use of overhead and/or multimedia projectors. Students react better to what is being presented to them and they can use the Chat function to interact with the instructor without disturbing the rest of the class. The tutor can display good examples of work from one student screen to the others and the monitoring tools ensure it is easy for the instructor to pick up on any students requiring help."

NetSupport School has proved to be an excellent purchase.We utilize the product in two ways. While teaching, it allows the Instructor to focus the students on what is being taught by limiting their own computer access. Secondly, NetSupport School allows the Computer Lab Technicians to restrict the websites and applications the students use in the open labs to reduce the number of viruses and spyware infections as well as assisting in sending messages and enforcing the Open Lab guidelines. The Customer Service from NetSupport has also been fantastic. Whether by phone or e-mail the staff are courteous and very helpful, resolving any questions we have in a timely fashion.

"NetSupport is what saved several of my students' credit in Careers last semester. Until it was installed their online work was cruising, gaming and Facebook! I can't say enough how much it made the difference for them . . . and for me."

"We chose NetSupport School because it gave us all the features we needed and then some. While NetSupport School has helped us save both time and money simply due to the reduced amount of trips our technicians make to campuses, its primary benefit has been the increased level of awareness our teachers have gained when it comes to student activity on the computers."

"NetSupport School has not only allowed us to regain our students focus on assignments instead of the distractions of the internet, but it has also succeeded in areas that many overlook, such as printing. We were wasting a lot of paper due to papers being printed to the wrong printers, students printing more than one copy on accident, etc. With NetSupport School, we are able to approve or deny print jobs before they get sent to the printer. We also evaluated NetOp School. However, NetSupport School, in our opinion, was way ahead of the rest. We have been using the software for a few months now and we love everything it has to offer."

"Netsupport School is the ideal all-in-one Classroom Management solution for our school. It helps us all use our ICT investment to its full potential. We all find the system easy to use, it keeps the Pupils on task during lessons, locks computers to get whole class attention, prevents unnecessary searching for resources and it even helps me to support the whole school through the remote support facility. It forms part of our E-Safety policy as it controls & monitors pupils' activity. There are other systems on the market, but none come near to Netsupport School for ease of use & features."

"I just want to say thank you so much for the continued email updates. Your team has provided me with outstanding support and customer service over the years I have used your product".

"As an inclusive secondary school with challenging pupils, we find NetSupport an incredibly useful tool to keep pupils on task. We find that we can avoid potential problems by, for example, setting NetSupport to only allow applicable websites and direct pupils to them right from the start, so the issue of asking pupils to “stop playing games” never even arises. We looked at other software products and found that NetSupport was the easiest to use, and this was extremely important as we want teachers to feel comfortable using the software and not daunted by it. We are pleased with the service we have received from our NetSupport account manager, and would thoroughly recommend the product to other schools."

"During my first year teaching, classroom management has been made much easier since I have had NetSupport. The ability it gives to monitor student performance, as well as assist them during class without having to walk to their work station, is a key benefit of NetSupport software. I have saved hours of instructional time simply because of being able to monitor the students from my computer. As much as I have benefited from NetSupport, I have not mastered the program yet and am convinced that there are many more advantages waiting to be discovered from this great program."

"Netsupport School has been an invaluable asset to our teachers and students in a Computer Lab setting. Teachers get total control of the machines thus providing a suitable learning environment. Test distribution, website blocking, sending/collecting files are very useful features we highly use and appreciate. Now with version 10, our IT staff will be able to remotely provide technical support to everyone in our school through the Remote Desktop. No more wasting time going from one location to another. With NetSupport, IT technical support is everywhere, everytime."

"The Batavia High School CAD lab has been using the Robotel class management system since I came here 11 years ago. It was adequate, but limited. We will be moving into a new CAD lab next year, and I wanted a system that was more "state of the art". I was allowed to investigate what was on the market, and after I used NetSupport's 30 day free trial, I knew what I wanted for the new lab. NetSupport School V10 has all the functions I need to demonstrate and teach CAD to my students as an entire class, or in individualized groups. I can ask and answer my students questions through messaging and monitor their progress as they are working. The system is very intuitive, and I rarely need to consult the manual or help. My Robotel system crashed and burned, and the district bought NetSupport for my use for the remainder of this school year, as well as into the new lab."

"We have been using NetSupport School in our school district for about 9 years. It is the best program to use for monitoring computers in a lab setting. The ability to share screens or lock a screen is a great tool for our labs."

"I found NetSupport School to be the best choice for my classroom as it had the most features and worked faster and with fewer problems than the competitors. I have now been using NetSupport school on the 32 student workstations in my elementary computer lab with students in grades pre-K through four. It is working great and my classes are running more smoothly, I am able to have a faster turnaround between classes, and the students love some of the features like announcements and being able to sign in on the register. NetSupport School has allowed me to achieve many of my desired outcomes in a quick and hassle free manner. I am now able to distribute and collect student projects with just a few clicks of my mouse. I no longer waste 15 minutes in the morning turning on each computer in my class and logging them on. I am able to remotely turn on and off the student computers as well as sign in under 90 seconds. The time I am saving allows me more time to prepare other aspects of my lesson without having to worry about the technical obstacles. The students are more productive as a result of the NetSupport School tools as well. I am able to redirect activities and broadcast example screens to their computer in a matter of seconds allowing me to easily demonstrate key concepts without students being distracted by games or the web. NetSupport School works better than I could have imagined, I am able to keep students on task and classroom disruptions to a minimum. This software is the perfect solution for any computer lab and I can not imagine trying to meet the needs of my classroom without it."

"The NetSupport School product is one of the finest teaching tools we have. The ability to take over the students monitor and show the instructors monitor to every student in real time is excellent. This is far better than showing techniques on a projector screen. Having NetSupport School allows us to maintain a uniform and consistent flow of information to the students. NetSupport School software is extremely cost effective because it can operate on our existing Lan without the purchase of additional hardware."

"I have instituted NetSupport School in 3 different buildings- one middle school, and two elementary schools with a lot of success. Students are immediately engaged since the learning/teaching is right in front of them. Students are forced to remember a set of directions, then they mimic those directions on their own computer. NSS is a wonderful learning tool that I recommend to all technology educators. I couldn't teach well without it."

"Overall I am delighted with the NetSupport School. I use it all day, every day. The program is stable and works, and has Changed the way I teach, with a capitol C."

As the tech coordinator, I have different grades of students coming in and out of the lab. I needed a way to be able to control their desktops during teachable time and then to be able to monitor what they were doing during their assignment time. NetSupport School has provided us with both those options. Favorite Features: The ability to log in all of the computers (with the same username and password) from one login screen is awesome!

"NSS has been added to the computers in the lab and the result is dramatic. I can now control 'where' the students go on the internet, the use of computers in general and the information flow to/from the students. FANTASTIC!"

"We have two labs that are often occupied by teachers that are not as technically-savvy as our two-woman team of technical support. We needed something to help them to better lead a class in collaborative projects as well as the ability to watch what they are doing during research projects. I am also responsible for protecting them from holes in the internet that permits inappropriate material and NetSupport School allows us to do it all!! We found that NetSupport School significantly improved our use of time in the lab, teacher morale about technology increased...they were not as intimidated to use the SmartBoard and other technologies we have in place."

"Having installed Netsupport School in my classroom has cut my paper consumption by 75%. I can send students my files and we can exchange documents easily. I gave my projector to another teacher because, I can conduct presentations with NetSupport School. Because of NetSupport School, my students FEAR going to an illegal website or doing illegal activity on the school computer. The test maker is awesome. I can spend more time planning my activities than grading tests and quizzes due to NSS."

"NetSupport provides an opportunity for educators to be better at what they do! More than a 'big brother is watching' software, students can stay seated while the teacher demonstrates concepts on screen and/or works with selected students one-on-one. In addition, when teaching strategies require monitors to be locked, the software accommodates this and can display one students screen to all other monitors. If you don't want your students on the Internet and are unable to constantly monitor each individual because of your work with individual students, NetSupport allows you to block this application, as well as others to help maintain student on-task time. NetSupport is truly one of the best applications I have ever used as an educator."

I am a social studies teacher here at Roosevelt High School and am currently serving as the Title One Coordinator. We are a year-round school. With Title I funds we recently purchased 30 laptops along with a laptop cart to provide classes and/or workshops to our parents, students, and teachers. The main purpose, though, was to use the laptops for our very successful A-ST@R Program (After School Tutoring @ Roosevelt), which has grown from 7-10 students per day in November/December 2007 to 50-70 students per day by the end of August 2008. With the laptops serving as an additional resource for our students, we are now providing tutoring to between 100-110 students per day. Our A-ST@R Program runs Monday through Friday from 3:15 to 5:30 p.m. and offers tutoring, study hall, and detention hour removal for our students. Students are able to use the laptops and their wireless Internet capabilities to complete homework assignments or to conduct research for their classes. NetSupport provides us with a perfect solution for monitoring those students that are using our laptops during A-ST@R hours. We have support personnel that monitor this function in order to ensure the students' focus on academic content and that they are visiting appropriate websites.

"I learned about NetSupport when I went looking for a solution for lab management. I tried many of the others, but none of them really had the features I wanted. NetSupport School did. It makes running a lab easy. I really enjoy the testing module, and the control and grouping features are great as well."

"It is a great resource for faculty and staff to remotely control classroom computers."

"Amazingly, we were able to deploy it in a "ghosted", centrally (IT) controlled lab. There are 4 of us that use it pretty regularly to teach hands-on class like web development, GIS, and AutoCAD. It sure helps to keep the students on task and not playing Solitaire!"

"We use it in our Digital Studios. Our Digital Media and Animation program demands software that can keep up with our high resolution graphics, video, and animation. We chose NetSupport because it handled these issues better than any of the others."

I use it primarily for computer management issues--making sure students are on task.

So far I am extremely pleased with the product. We are using it to monitor students making sure they are staying on task. Our Principal liked it so much he is wanting to purchase for our other labs.

North Park Elementary School is a satisfied user of NetSupport. I am delighted with the results since switching over to the your software.

I am a Computer Drafting Instructor here, and our other CAD instructor uses NetSupport in his lab. I use his lab occasionally and really like many of the things NetSupport allows me to do with the students computers, so we decided to order it for my CAD lab.

We were looking for a way to monitor student activity and direct attention to materials being presented. We also are looking at NetSupport to enhance testing lab security. We are installing in the Learning Center, computer labs, and writing labs.

"The software has been great. We currently use it for all of our classroom training needs." - Director of Education, PostNet World Headquarters

I've started installing NSS 9.0 around the school in place of NSS 8.5, and I cannot believe how much improvement your company has made to this product - the addition of the Print manager especially (we nearly paid out for a product of similar capability) is excellent. You've obviously been listening to clients' needs!

NetSupport has greatly improved our ability to provide structured training sessions, and allows everyone in the class to keep pace with the instructor. Trainings are easier to conduct and much more efficient using NetSupport. Highly recommended!

"We use NetSupport School to monitor and control student activity in labs and in the resource centre. Controlling computers from one central position has made it easier for us to monitor and control computers on three different levels of the Resource Centre. And when required we lock systems down to get the attention from students in labs or prevent them from playing games, etc. on the systems."

"After using a whole range of pupil management software including NetOp and PC Anywhere I was seriously disillusioned with claims companies made about their software. We needed something that was easy to use for everyone, not just qualified IT personnel. As an MCSA there are not many programs that make me look twice. But from the first time I saw NetSupport working it made me look again, after an hour of seeing what it could do and how EASY it is to use, not only for myself but for the teachers too, I knew I had to have this program (our headteacher never sees me this excited about software). We found NetSupport could provide us with a long term solution while keeping the price very competitive. I would highly recommend this product to anyone in the market for a quality class management program."

"Having used Net Support School for over 5 years I have found it to be an invaluable support tool as well as an excellent teaching and classroom control aid. With almost 300 workstations spread over a large split level site, NetSupport School allows my team to provide remote support to end users quickly and easily. Teaching staff praise the ease with which Net Support School can be used to focus students on the subject matter of their lessons. I thoroughly recommend this product to both Teachers and education ICT support staff alike."

"We've found that students often stray on to applications or the internet when they should be doing assigned work. We needed to restrict what they could do within their ICT lesson. We had a look at NetOp but found that NetSupport School was competitively priced and ticked all the boxes. NetSupport School has focused our students on the work, taking away the distraction of the internet. It's ease of use and quick set up allows teachers to demo skills without the need of a projector or interactive whiteboard."

"We first bought NetSupport School by recommendation of an external trainer, who was training our staff in-house. She used it for that training module and our in-house trainers use it now. We found it very easy to install and it is a fabulous training tool. To be able to demonstrate an action on everyone's screen is a real benefit, as it assists in their understanding and enhances the training experience. It is invaluable when training a large number of staff as well so you can monitor their screens and assist when needed without them having to ask. "

"We use NetSupport School in our computer training room and find it to be a fantastic tool for all of our class-room based training. The software is easy to use, very reliable and extremely cost effective. I cannot imagine running a class-room based training session without NetSupport School."

"With NetSupport School, more attention is paid to "teaching" within the classroom allowing for a greater "learning experience" especially in limiting students accessing the internet when they are supposed to be concentrating on the lesson."

"Installing NetSupport School in our classrooms has been a great help to both our IT staff and our instructors. It was a simple quick installation and was easy to configure.."

"The delivery of instruction and computer laboratory activities using NetSupport School Pro software becomes efficient and rewarding both to students and instructors. The software poses an innovative methodology of conducting laboratory classes. And a real cost saving for the school management, as well."

"NetSupport is great software, it's well-written and reliable, it's easy for staff to use with little up-front training, but has the depth-of-feature power that makes extended investment in professional development useful. We use it in all the labs, and it has made them better places to teach in. Because we no longer need 'line of sight' to all the monitors, we can organize space according to safety, convenience, and good educational practice. I and other staff members also appreciate the testing and group surfing components for a variety of things we do in class. I've been using NetSupport for years, first in Tennessee (when I did an audit of the available lab management software on the market and came across it originally) and brought that expertise and knowledge back to Illinois to apply to the schools I currently support."

"NetSupport has given our instructors for both Call Center New Hire and Technical Service Rep product training the tools they need to effectively manage the classroom. Instructors can help individual students by watching or taking over their screen, and control access to the internet. One of the great tools is the ability to deliver short quizzes (learning checks) after a lecture to ensure student comprehension. Based on the results of the learning checks, instructors can immediately go back and cover aspects of a topic in more depth if students do not show that they have met the learning objectives for that module."

"NetSupport School has created an environment in our computer lab where the instructor can use time very efficiently and effectively. The once time-consuming tasks of starting programs and powering the lab up and down are now done in seconds. The screen lock feature allows the teacher to grab the attention of students almost instantly and students know that the lock means the teacher wants their attention. This software has made a huge impact on the effectiveness on computer lab time while also helping to direct students attention on the task at hand."

"I had to find a way to watch all the student computers and at the same time, teach both individuals and groups. My classroom is a lab. We are a court school - students are all on probation. Like all students, they like to see what they can get away with. NetSupport School has saved me endless hours of searching through histories on the student computers to monitor web sites. Also, it allows me to give one-on-one and small group help from my teacher computer. The students learn so much faster when you can control their mouse to show them where to click then have them do it themselves. It has also cut down on computer repairs because I am always alert to where the students looking at."

"This is the most fabulous thing since sliced bread!!! We have installed this on our computers and it works with such ease!!!! I am so proud that most of our students are doing exactly what they are supposed to concerning the computers. I have "locked out" a few who were on inappropriate websites (myspace and witchhunt). You should have seen the look on their faces!!! Priceless!!!"

"NetSupport has greatly improved our ability to provide structured training sessions, and allows everyone in the class to keep pace with the instructor. Trainings are easier to conduct and much more efficient using NetSupport. Highly recommended!"

"We use NetSupport at many of our schools at the Near North District School Board. I teach at William Beatty School and love it! It has made teaching computers much more manageable!"

"NetSupport has helped us a great deal, managing the desktops in our labs."

"NetSupport has provided our instructors with more time to actually teach, rather than canvassing the classroom assisting with individual issues. Having the ability to view and operate a student's computer from the instructor's chair allows the instructor to still provide individual attention as well as still being able to address the entire class. Being able to view and operate all the computers at once, or individually, helps the students stay on task and allows the instructor to provide a more thorough and extensive curriculum."

What exactly are you using it for? All new call centre staff receive training in the Clinical Assessment System (CAS) software used by frontline staff at NHS Direct. This takes place in our training room where each trainee has their own workstation. NetSupport School is used by the trainers to ensure that during a training session all computer screens display the same information as that on the trainer's screen. When trainees are working on tasks independently the trainers can then remotely monitor and review this activity, offering support as needed. What features do you particularly like? As mentioned above plus being able to disable an individual's or group's internet or email access. Did you look at any competition? If so why did you choose us? At the time of purchase (2/3 years ago) we were not aware of any competing products. Would you be happy to recommend this product? If so why? Yes, definitely. NetSupport School is an excellent product that has made a major contribution to the overall efficiency of our CAS training programme.

"We needed a program that allowed a teacher to monitor, control, instruct and assist every student in the classroom without needing a degree in computer science. NetSupport was amazing in the way that it has all these functions and more, with an easy to use interface that anyone could learn in less than one hour. A lack of control over the computers during a lesson was a real problem, especially for those teachers unfamiliar with a computer classroom. The ability to monitor what students are doing without having to be physically present at each PC is fantastic. We trialed a list of other remote management applications and they were either to expensive or missing important components. Netsupport was a class above the rest. Excellent presentation, easy to use functionality, great technical support and an abundance of useful features in a format that anyone could understand. NetSupprt School met all of our needs and offered solutions to problems we hadn't even thought of yet."

"NetSupport is WONDERFUL!! For a business classroom lab, it is just the ticket we needed to keep students on task and with a way to observe the instructor's demonstration without the use of a data projector. It is a great tool for the classroom."

"NetSupport School is an excellent teaching tool for demonstration purposes and I also use it to block students' computers when they should be studying for tests and also to monitor them when they are keying their assignments. It is great." "It is wonderful software. I use it almost daily for demonstration. It is very helpful in monitoring students as well."

"NetSupport gave control of the classroom back to the instructor. The lock feature is perfect for lecture time and the ability to monitor individual machines while the students work is invaluable."

"I'm so impressed with your company, it's employees and it's product that I'm telling all the other elementary school computer lab teachers about it. I love it. I'm discovering more and more about it everyday. The lady at tech support was very helpful. She explained the answer and assured me that I had indeed done it correctly. I hope you guys are around for a long time, because you have made my life at school so much easier. My kids love the chat feature of the program and with the file distribution feature, we're getting ready to make movies!! It's great!!"

"On the Royal School of Library and Informations Science we use the Netsupport School program in our day-to-day education of students. Our teachers and professors are using the facility to demonstrate professional tools of Librarianship and for theoretical education of our students. The software has the advantage of being fast when switching between the demonstration mode and releasing the students to use their computers on their own. Having the students computers in demonstration mode you optimize the concentration of the students. We experience the software to be easy configurating to our needs and easy to instruct teachers/professors to use. We can recommend the software to be used in class teaching."

"I use your product every day!!!! I also work under contract for Oracle. I am a cadre leader for 30 teachers....and while in LA a month or so ago with them, used NetSupport during training sessions. Although they had a NEWER version than mine in the training lab, I was still able to dazzle those teachers with your product. I have referred several people to NetSupport."

"We currently use the newest version of NetSupport in two of our 21-computer classrooms, and it is excellent! I have put in an order for sufficient licenses to equip another of our classrooms for fall. We're really impressed with the new quiz module that is a part of NetSupport School. We intend to use it initially in our challenge tests in the fall...once set, it takes the administrative headache away! You have an excellent product...keep up the good work with the upgrades and service!"

"Since we are located at two different sites, NSM has provided us with a tool to manage our servers from many different locations. This has significantly reduced our time out of office and reduced our response times to resolve issues." "The most used feature is the remote control. This has helped us keep our staff level very low while supplying our customers with excellent service. We also use this to support our Virginia site. This has reduced the need to have a help desk person physically there." "Since implementing NetSupport Manager, SLCC estimates they are saving around $100 a day and it has eliminated a need to hire a help desk person in the Virginia office, saving thousands of dollars a year. Their help desk response times have significantly improved and travel support costs have been reduced. With NetSupport Manager, SLCC has established a sleeker, more efficient department while cutting costs at the same time." "As for the cost savings, it paid for itself within two months of using it by not having to hire additional IT staff to support a remote location. This is a fantastic ROI. Minimum amount of training was needed to fully utilize the product."

"NetSupport School has really saved me time and makes the management of a 30 computer lab so much easier to do for students of all ages - whether they are preK students or teachers participating in a professional development workshop for technology credit." "I love the new features!" "This version is even easier to use than the previous one! I haven't had a chance to work with all the features yet, but I love the new "Lock" graphic, the Launch Applications, the Blank Student Screens, and the Login Feature to put a name with each computer!"

NetSupport School has been a tremendous asset to my computer classes and to our lab directors. It has provided an easy and efficient way to monitor and communicate with computers on our school network. We highly recommend it!

I really like NetSupport. It allows me to do more with my computers than most of my colleagues. Individual workstations now become true networked-multimedia platforms that take educating to a new level.

There isn't one particular feature that stands out. I like the total package. Your software allows us to have more than one tutor, and that feature is most important because we have two computer teachers in our lab. (One of the main reasons we switched from Altiris Vision.) We use the send and receive function a lot. I used to go around to each computer manually installing shortcuts etc... 35 times. What a time saver! I can give oral instructions to the younger students while they are working via the announce feature. They are so funny, they stop and look around and smile. They said it sounds like they are on an airplane. I have been telling the other technologists about your software. Many of them use a projector to teach from. NetSupport is far more engaging! We use it everyday to give instructions and the entire class pays attention, including kindergarten! Thanks for creating NetSupport. We couldn't teach effectively without it.

From the network administration side I can tell you that the program was breeze to install. That's exactly what I look when deploying new applications. As a network administrator I don't have the luxury of spending one or two days learning how to deploy an application. You've done a great job in developing a simple an effective installation process. Thanks!

The City College of San Francisco recently set up a Computerized Assessment Center. As part of our requirement, we evaluate several CBT software products and finally decided on NSS 6.0, we then later upgraded to 7.0. It is very user friendly and the tech support is always prompt and Courteous. My sales rep for NSS, Mr. Phil Austin, always follows-up on our questions and concerns. Overall, the product is very easy to set up, install, and train the faculty and staffs to use.

I cannot say enough positive things about Netsupport School. Three years ago, I was searching for remote control software that was geared for the teacher, and nothing kept the educational environment in mind... until I found Netsupport School. Not only does this software keep the classroom in mind, I cannot imagine teaching technology without it. It is by far the best Remote Control software there is - in any platform! I bought it for my school and since then, two other schools in the district have jumped aboard. We all love it, and could not teach without it. I feel like I owe half my salary to this software. After all, it does half the work! I cannot say enough... Thank you for this software. It is simply the best!

Thank You. I love this program. The kids must stay on task at their own computers to see what I want them to do. I break the tasks up into small segments and return the computer screens to them after each segment. There by no one gets lost. It is a tremendous resource for special needs students and slow readers. Every school that has multiple computers needs this program. It is better than the expensive smart boards, in my opinion.

We are a university, and as such, cannot address your survey questions about profitability and increased production. We purchased NetSupport for use in our Skills lab because we had a problem with students not staying on task during class. They would surf the net or check their email. NetSupport gave control of the classroom back to the instructor. The lock feature is perfect for lecture time and the ability to monitor individual machines while the students work is invaluable. I don't know how you can use this data as you market your product to businesses, but rest assured that we are happy with your product.

I have found NetSupport be an absolute lifesaver in running my middle school computer lab. Recently, I had to load photos for a project my students were working on. Instead of going from one computer to another (25 in all) loading the photos, I was able to load them in one shot, with just a few clicks of the mouse. When our district got slammed by the Blaster Worm last week, I was able to run the fix and install the patch remotely, again without having to sit an each computer individually. The ability to monitor and assist students as they work, collect their work and distribute files has made NetSupport the best software investment that our school has made.

Here are a couple of items I really like about NetSupport School: 1. Excellent tech support. They are always ready to either answer the questions and help solve the problems when I need them. If for some reason a solution cannot be achieved at that time, they work to find a solution and get back to me when the solution is found. 2. The ability to scan the whole classroom and ensure students are on task and working on the appropriate assignment. 3. The ability to lock out certain programs from the local computer 4. The ability to lock out certain internet sites from the computers 5. NetSupport School far exceeds all other classroom/lab control programs. I hope the five areas above help. If you need more details or some other format, let me know. I would be happy to help, as I am very pleased with NetSupport School.

We heard about NetSupport School from Google searches, then reviews, etc. It Contained the lab management features we needed. We ran demo versions of various products. NSS had the most features, implemented correctly, and was also the easiest to use. Tremendous cost savings and software that faculty can actually use.

My experience dealing with your company has been very positive and pleasurable. Feel free to edit any portion of the statement below. Thank you for asking us for our contribution. Sylvia Our school was one of those which did not see a need to buy a program like NetSupport. However, with our student population growing so much, it had become difficult to monitor all the students' work and use of the computers. Since we installed NetSupport, this task has become very manageable. The company offered great support and they were very prompt responding our emails. Phil Austin was very pleasant to deal with (unlike so many sales representatives!) I am just sorry we didn't do this sooner.

We have now used Net Support for 2 years. It continues to give us the computer monitoring that we need. I would recommend this product for any school system that needs to track their users and what they are doing on district computers.

We chose NetSupport School out of several competitor applications because it's features were comparable to much more expensive products. We were pleased to find that the application is very easy to learn from an administrative standpoint and that it has lower bandwidth requirements than other products we tested. We especially like the quizzing function. The sales and support staff were very responsive and gave us as much time as necessary to make the right classroom control application decision.

Our school uses NetSupport School to manage a computer lab with 30 PCs, which I maintain. I have discovered several benefits while using this network management software. It saves me considerable amounts of time; I no longer have to go from PC to PC to "Power-up" the lab by using the Client/Power Management/Power On feature. I can shut down the lab just as easily. I can send messages to all 30 workstations or to specific users using Client/Announce. I can observer user access using Client/View or demonstrate what I'm working on using Client/Show. Your software has been tremendously helpful. Thank you for keeping us updated and taking the time to find out if your software is performing to its highest potential.

In our organization we provide computer classroom training services from beginning Windows classes to advanced Air Force systems training. Because of the diverse types of training and personnel we provide services for, we face the challenge of constant software/files installations and removals along with keeping our PCs in working order from the hundreds of students that use them each month. Installing NetSupport School in our classrooms has been a great help to both our IT staff and our instructors. It was a simple quick installation and was easy to configure. With NetSupport School, our instructors can interact with each student in the room from their own workstation. They also have the ability to lock the keyboards and blank the monitors of an entire classroom with a couple of clicks of a mouse. This helps to keep students focused on what they are being taught and prevents them from poking around areas on the PC or web, which in the past has ended up with us rebuilding a few computers every month due to deleted or corrupted files. NetSupport School also gives Instructors and IT staff the ability to quickly and efficiently push files to all the PCs in the classroom from the instructor's workstation. Although I have not had a need of any technical support since we purchased this product over a year ago, I was surprised in being contacted by NetSupport who informed me about the new version 7. Since we also signed up for the maintenance and support agreement, we received the new version free of charge. I am looking forward to be able to block software programs and URL sites from student access using the new version.

We are extremely pleased with our purchase of NetSupport School. We are beginning a new year and are enjoying the ability to teach and monitor using the NetSupport School features. We are still learning more about our abilities, but we find it an excellent tool in our lab.

NetSupport is wonderful and it is fulfilling our needs but one. As I spoke to you on the phone as and idea that there be some way to lock out certain features for some users. This would really make it possible for me and the tech department to worry less about what someone may do when they are logged in. You said that they were working on new additions and I am hoping this is something that can be in a future upgrade. Still I love the Net Support and want to say to you and all at you company, Well Done!!!! You have all done a great job with this program.

NetSupport School has more than doubled our computer classroom efficiency by providing our teachers with the necessary tools to teach effectively and keep students on task. We probably would have shut down our lab if we had not found this product. Our teachers love being able to show their desktop to the students, exhibit students desktops to the rest of the class, see what students are doing on the computers in real time, as well as instantly lock down the computers when things get a bit out of hand. NetSupport School has removed our teachers' fear of using technology.